Payments & Refunds Policy

Last updated: Jun 17, 2026

This Payments & Refunds Policy explains how PhotoGridCollage manages paid plans, credits, billing, and refund requests.

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1. Paid Features

Some PhotoGridCollage features require credits, a subscription, or another paid plan. Prices and plan details may change over time.

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2. Payment Processing

Payments are handled by third-party payment providers. We do not store full card details.

You are responsible for providing accurate billing information.

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3. Subscriptions

Subscription plans may renew automatically unless canceled. Canceling stops future renewals but does not refund prior billing periods unless required by law.

Plan details are shown at checkout.

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4. Credits And Top-Ups

Credits are used for eligible paid tasks. Credit requirements may vary by service and settings.

Credits may be deducted when a task is submitted or completed. If a task fails due to a service issue, credits may be restored.

Promotional or trial credits may expire and may not be refundable.

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5. Refunds

Eligible credit purchases may be requested for refund within 7 days if unused. Used credits are not refundable.

Subscription payments are generally non-refundable except where required by law or for verified technical issues.

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6. Refund Process

Use the refund controls in your account when available. Otherwise, contact support@pgc.kong0.xyz with your account email, payment reference, and reason for the request.

Approved refunds are returned to the original payment method.

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7. Payment Issues

If a payment fails, is charged back, or violates our policies, we may suspend access or close the account as allowed by our Terms of Service.

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8. Updates

We may update this policy from time to time. The updated version will be posted with a new "Last updated" date.

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9. Contact

Billing and refund questions can be sent to support@pgc.kong0.xyz.